How to contact ValeVPN customer support?



At ValeVPN, we are committed to providing the best service to our customers. We understand that technical issues can arise, and when they do, we want to be sure that our customers have a way to connect with us. We are proud to offer a variety of customer support options to help our customers get the help they need.
The first, and most accessible option for our customers is our Support Form. To access the form, customers can simply go to https://account.valevpn.com/support/ and complete the form.

 It is important to include information such as:

  • your  operating system;
  • your version of ValeVPN;
  • description of the problem you are experiencing. 

If you receive an error, you should take a screenshot and attach it to the ticket. This will help us troubleshoot the issue more quickly and efficiently.
For those customers who would prefer to leave us a voice message, we also provide a phone number. Customers can call us and leave us a message. The number is indicated on the bottom of the page: https://account.valevpn.com/support/. We will do our best to respond to any message left as quickly as possible. 

We understand that technical issues can be confusing, and we are here to help. We want to make sure that our customers have the help they need to get back to enjoying the benefits of ValeVPN. If you have any questions or need help, please reach out to us via our support form or phone number. We are here to help!